Terms of Use

Welcome to BagClaimAssist.com. By accessing and using our website, services, and any content available through the website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website or services.

1. Services Provided

BagClaimAssist.com offers assistance to travelers in recovering lost luggage and ensuring they receive compensation from airlines for lost, delayed, or damaged baggage. Our services include:

  • Baggage Recovery Assistance: We work with airlines to track and recover your lost luggage.

  • Compensation Claims: We help file compensation claims with airlines for delayed, lost, or damaged luggage.

  • Legal Assistance: If necessary, we provide legal support to ensure your rights are protected and that you receive appropriate compensation.

2. Use of Our Website

  • License to Use: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not copy, modify, distribute, or use the content from our website for commercial purposes without express written consent from BagClaimAssist.com.

  • Prohibited Uses: You agree not to use our website for unlawful activities or in any manner that could damage, disable, overburden, or impair the website's functionality or interfere with any other party's use of the website.

3. Booking and Consultation

  • Booking: You can book our services through our website. Once your service is booked, you will receive a confirmation email with the details of your booking.

  • Cancellation and Rescheduling: If you need to cancel or reschedule your consultation, we require at least 24 hours' notice. Late cancellations may incur a fee.

4. Payment Terms

  • Payment Methods: We accept payment via credit card, debit card, or other methods listed on our website.

  • Payment Due: Full payment for our services is due upon booking, unless otherwise specified.

  • Pricing: All service prices are listed on our website. Prices are subject to change, and any changes will be communicated before you proceed with booking or paying for services.

5. Confidentiality and Privacy

  • Confidentiality: We are committed to protecting your privacy. All personal and sensitive information provided to us will be kept confidential and used solely for the purpose of providing our services.

  • Privacy Policy: Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

6. Liability and Disclaimers

  • No Guarantees: While we make every effort to recover your luggage and ensure compensation, BagClaimAssist.com does not guarantee that your luggage will be recovered or that compensation will be granted by the airline.

  • Limitation of Liability: BagClaimAssist.com will not be held liable for any direct or indirect losses resulting from the use of our website or services. We are not responsible for any delays or issues caused by airlines or other third parties.

7. User Responsibilities

  • Accuracy of Information: You are responsible for providing accurate, complete, and up-to-date information when using our services. Failure to provide correct information may affect the quality and timeliness of the service we provide.

  • Compliance with Laws: You agree to comply with all applicable local, state, and international laws when using our services.

8. Termination

We reserve the right to suspend or terminate your access to our website and services if you violate these Terms of Use or engage in unlawful behavior. If your access is terminated, you must immediately cease using the website and our services.

9. Changes to Terms of Use

We may update or revise these Terms of Use at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated. We encourage you to review these Terms periodically to stay informed about any updates.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Singapore. Any disputes arising under these Terms will be resolved in the competent courts of Singapore.

11. Contact Us

If you have any questions or concerns about these Terms of Use or our services, please contact us:

BagClaimAssist.com 57 Ubi Avenue 1, 06-10 Ubi Center, Singapore, 408936 📧 info@bagclaimassist.com 📞 +65 93367143